ALGOMA TELEPHONE SYSTEMS INC. - COMPANY PROFILE
Algoma Telephone Systems Inc. (known better as ATS) was formed in 1979 to market two way radio products in the District of Algoma.
In 1980 after the CRTC decision to allow competition in the Telephone Interconnect business, ATS entered this new “Business Telephone Systems” market with the intention of providing a regional source for high quality, economical telecommunications products and services. Our offerings have grown with the industry to include new and innovative products such as VOIP and a broad range of data products. We have maintained brand name suppliers as our primary offerings including Toshiba, Nortel and Mitel. Our extensive customer base includes a mix of Provincial and Federal Government facilities, larger corporate offices and local businesses. ATS’ excellent market share is a result of an emphasis on customer service, evidenced through very positive customer references.
In 1992 ATS became the Sault’s premier Bell Mobility Cellular outlet. Due to our attention to detail and complete focus on customer service, we have grown to serve more Business and Government customers than any other cellular outlet in our region. An appointment as “Bell World” soon followed. This new concept in marketing Bell Canada residential and cellular services has since replaced the Bell Phone Centre locations with a convenient “One Stop Location” for all Residential and Business communication requirements. In addition to Bell cellular products and services, our store also offers Bell TV, Bell High Speed Internet, and Bell Telephone products and services and a wonderful compliment of the latest accessories, data and innovation products. The store is conveniently located and easily accessible in our expanded facility at 270-276 Bruce Street, Sault Ste. Marie.
In 1995 we expanded ATS to include our Alarm Central Monitoring Service. This service provides efficient and professional alarm monitoring for Commercial and Residential establishments. ATS further expanded this division in 1997 by providing sales, service and installation of Commercial and Residential alarm systems, once again providing a complete “End to End” solution. Our alarm offerings now include Burglary, Fire, Medic and Panic systems. A specialization in CCTV and Card Access systems has made us a leader in the field, ensuring a secure environment for our customers.
ATS reached an agreement with Bell Canada in October of 2000 to act as a “Bell Authorized Dealer” to market Bell Business Solutions to the business community. Our solution orientated approach begins with consultation on existing services, such as cost analysis on telephone lines on through to design and implementation of customized data circuits, long distance packages and high speed internet service. We have successfully marketed these services locally, regionally and provincially. Once again is has been a boon to our client base to serve them with the “complete package” of communication solutions.
ATS opened our Device Doctors division in 2013 offering a local, cost effective solution for mobile device and computer repairs. Mobile devices have become such an important part of our professional and personal lives and as such, down time can be very disruptive. Device Doctors provides a fast on site repair center that specializes in services such as liquid damage, unlocking, screen repair and software services. Fully trained and accredited technicians repair all makes and models of devices including cell phones, tablets, iPads, iPods, and computers. Device Doctors was appointed the Samsung Authorized Warranty Quick Repair Shop in 2014 and has also been appointed OtterBox and LifeProof authorized resellers.
Our mission from the onset of the creation of our business was developed with one goal in mind; to offer a professional and convenient “One Stop Communications Shop” for customers, where quality products and services are our offering and outstanding customer service is always our priority. As such ATS has been a contributing part of the local economy for over thirty-six years and has grown from the initial staff of three to a much larger compliment of committed individuals. We at ATS look forward to the future and all the exciting changes it shall bring, and we welcome the reward of partnership with new and existing customers.
ABOUT ATS DEVICE DOCTORS
For more information, visit us today www.atsbell.com